Aeropostale Marketing Strategy 2024: A Case Study

Aeropostale, a specialty retailer, has been capturing the attention of young men and women with its high-quality fashion at compelling prices. In this case study, we delve into the marketing strategies employed by Aeropostale and their impact on the brand’s success.

Key Takeaways

  • Aeropostale focuses on offering high-quality fashion at affordable prices to appeal to its target audience.
  • The brand has prioritized enhancing its digital experience through partnerships with Salesforce Commerce Cloud.
  • Aeropostale’s new website showcases innovative design elements that reflect the brand’s identity.
  • By strategically launching its new site ahead of the holiday season, Aeropostale aims to provide a seamless online shopping experience.
  • The brand has successfully expanded its presence internationally through licensing, tapping into new markets and gaining exposure.

A Sense of Adventure

Aeropostale has established itself as a go-to destination for casual apparel and accessories. The brand focuses on providing high-quality fashion at prices that are appealing to its target audience of young men and women.

With its wide range of trendy and comfortable clothing, Aeropostale offers a sense of adventure to those who embrace a casual lifestyle. Whether it’s a relaxed day at the beach or a spontaneous road trip with friends, Aeropostale has the perfect outfits that combine style and comfort.

From graphic tees and hoodies to jeans and joggers, Aeropostale’s casual apparel is designed to keep up with the fast-paced lives of its customers without compromising on quality. The brand understands the importance of staying on top of the latest fashion trends and delivers fresh and exciting designs season after season.

Aeropostale Casual Apparel: High-Quality Fashion at Compelling Prices

Aeropostale’s commitment to high-quality fashion is reflected in every piece of clothing it offers. The brand sources the finest fabrics and materials to ensure durability and comfort, allowing customers to enjoy their favorite Aeropostale pieces for years to come.

What sets Aeropostale apart from its competitors is its dedication to providing compelling prices. The brand believes that fashion should be accessible to everyone, and that’s why it strives to offer budget-friendly options without compromising on style or quality.

Whether it’s a basic t-shirt or a trendy pair of jeans, Aeropostale’s pricing strategy makes it possible for young men and women to express their personal style without breaking the bank. With regular promotions and discounts, customers can enjoy even greater value for their money.


Key Features of Aeropostale Casual ApparelBenefits
Quality FabricsEnsures durability and comfort
Trendy DesignsAllows customers to stay fashionable
Competitive PricingMakes fashion accessible to all
Regular PromotionsProvides customers with greater value

Enhancing the Aeropostale Digital Experience

Aeropostale understands the significance of elevating its online performance and extending its digital presence. To achieve this, the brand has partnered with Salesforce Commerce Cloud, a leading platform in the industry, to develop a revitalized digital experience that integrates cutting-edge functionality, SEO optimizations, and customized integrations.

With the Aeropostale digital experience at the forefront, customers can expect a seamless and user-friendly interface that enhances their shopping journey. The partnership with Salesforce Commerce Cloud allows for advanced features and capabilities, ensuring a dynamic and engaging online experience for users.

Through the implementation of SEO optimizations, Aeropostale’s digital presence is boosted, making it more visible and accessible to its target audience. The brand’s website is strategically optimized to improve search engine rankings and attract organic traffic, resulting in increased brand exposure and potential conversions.

Custom-built integrations with Salesforce Commerce Cloud enable Aeropostale to leverage the platform’s extensive ecosystem of tools and services, empowering the brand to create unique and personalized experiences for its customers. These integrations streamline inventory management, order fulfillment, and customer service processes, allowing for efficient operations and seamless interactions.

Embracing the power of Salesforce Commerce Cloud, Aeropostale is revolutionizing its digital experience, ensuring that customers have an effortless and enjoyable online shopping journey.

Innovative and Exciting Designs

Aeropostale has always been synonymous with stylish identity and trendy fashion. To bring their brand to life online, Aeropostale collaborated with LYONSCG to create a stunning new website that embodies their adventurous spirit and showcases their gorgeous designs. Built on the Salesforce Commerce Cloud platform, the new site offers a seamless user experience with its intuitive navigation and visually appealing layout.

The design elements of the new Aeropostale website are truly breathtaking. From vibrant imagery to captivating animations, every detail has been carefully crafted to captivate the audience and convey the brand’s stylish identity. The website’s responsive design ensures that it looks equally stunning on any device, allowing users to browse and shop with ease.

The gorgeous design of the new Aeropostale website not only enhances the user experience but also reinforces the brand’s commitment to delivering high-quality fashion. The visually appealing layout and intuitive interface make it easier than ever for customers to explore the extensive product range, find the latest trends, and make their purchases confidently.

With its stylish identity and stunning new site, Aeropostale continues to set itself apart in the competitive fashion industry. The brand’s commitment to creating a visually appealing and user-friendly online experience demonstrates its dedication to meeting customer expectations and staying at the forefront of fashion trends.

Key Features of the New Aeropostale WebsiteBenefits
Visually captivating design elementsEngages and delights users, enhancing brand perception
Responsive and user-friendly interfaceProvides a seamless browsing and shopping experience across devices
Intuitive navigation and easy-to-use featuresAllows customers to find and purchase products effortlessly
Extensive product range showcasing the latest trendsGives customers access to a wide selection of fashion-forward apparel
Optimized performance and fast loading timesEnsures a smooth and efficient online shopping experience

Dressed for Success

Aeropostale strategically launched its new site following Labor Day, optimizing it for the highly anticipated holiday season. The brand’s goal is to ensure a seamless online shopping experience that drives success and customer satisfaction.

By timing the launch after Labor Day, Aeropostale capitalizes on the increased consumer interest and spending during the holiday season. The brand understands the importance of meeting customer expectations and delivering a tailored shopping experience during this crucial time.

With its newly revamped website, Aeropostale aims to provide a user-friendly interface, enhanced product navigation, and improved checkout process. This optimization ensures that customers can easily find and purchase their desired items, resulting in increased conversion rates and customer loyalty.

To further entice holiday shoppers, Aeropostale introduces exclusive promotions and discounts specifically designed for the season. By incorporating holiday-themed sales and limited-time offers, the brand encourages consumers to take advantage of the value pricing and make Aeropostale their go-to destination for fashionable gifts and apparel.

In addition, the optimized website allows for better inventory management and efficient order fulfillment processes. This ensures timely delivery of products, further enhancing the overall customer experience and satisfaction.

Holiday Season Sales Comparison

YearHoliday Season Sales

The table above showcases the holiday season sales performance of Aeropostale for the past three years. As the brand continues to optimize its digital presence and provide a seamless online shopping experience, we can expect a positive trend in sales growth during the upcoming holiday season.

International Expansion and Licensing

Aeropostale has recognized the immense potential for growth beyond North America and has successfully expanded its presence through international licensing. By strategically partnering with local retailers and distributors, Aeropostale has been able to establish a strong foothold in multiple countries, opening up new opportunities for global expansion.

Operating stores in various international markets allows Aeropostale to tap into diverse consumer bases and gain exposure to a wider audience. It enables the brand to showcase its premium fashion offerings to customers around the world, fostering brand recognition and loyalty beyond its domestic market.

To further illustrate Aeropostale’s global footprint, take a look at the table below:

CountryNumber of Stores
United States500+
United Kingdom30+

As seen in the table, Aeropostale’s international presence is continually expanding, with a strong presence in North America and a growing number of stores in key international markets such as Mexico, the United Kingdom, China, and Australia.

Through international licensing, Aeropostale has strategically capitalized on expansion opportunities, bringing its high-quality fashion and compelling prices to customers worldwide.

Objectives and Target Audience

Aeropostale has outlined key objectives aimed at improving its brand image, increasing customer loyalty, and driving sales growth. To achieve these goals, the brand focuses its efforts on targeting a specific audience that aligns with its offerings and values.

Target Audience

The primary target audience for Aeropostale consists of young women and men aged 18-25. These individuals typically have a medium disposable income and a preference for trendy, value-priced fashion. By understanding the needs and desires of this demographic, Aeropostale is able to curate its products and marketing strategies to resonate with their interests and preferences, effectively capturing their attention and loyalty.

Improving Brand Image

Aeropostale recognizes the importance of cultivating a strong brand image to attract and retain customers in a highly competitive retail market. With a focus on youth-oriented fashion, the brand consistently seeks to align its image with the latest trends and styles, positioning itself as a go-to destination for fashionable apparel. By staying relevant and responsive to evolving consumer preferences, Aeropostale aims to enhance its reputation and appeal among its target audience.

Increasing Customer Loyalty

Building and nurturing customer loyalty is a top priority for Aeropostale. The brand strives to create a positive shopping experience that not only meets customers’ expectations but also exceeds them. By offering high-quality fashion at compelling prices, along with exceptional customer service, Aeropostale aims to cultivate a loyal customer base that will continue to choose the brand for their fashion needs.

Driving Sales Growth

Aeropostale’s ultimate objective is to drive sales growth and increase revenue. To achieve this, the brand employs various marketing strategies that utilize both digital and traditional channels. By leveraging social media platforms, collaborating with influencers, and implementing targeted advertising campaigns, Aeropostale aims to increase brand visibility and attract new customers. Additionally, the brand seeks to foster repeat purchases and upselling opportunities through personalized marketing efforts and loyalty programs.

Marketing Strategies and Recommendations

Aeropostale implements various marketing strategies to reach its target audience and enhance brand visibility. The company leverages multiple marketing channels including social media campaigns, printed media advertisements, and in-store events.

  • Social Media Campaigns: Aeropostale engages its audience through popular social media platforms such as Facebook, Twitter, Instagram, and Pinterest. The brand creates compelling content and interactive campaigns to foster customer engagement and promote its products.
  • Printed Media Advertisements: Aeropostale understands the significance of traditional advertising. It places advertisements in prominent magazines like Ahlan Magazine to reach a wider audience and establish brand recognition.
  • In-Store Events: Aeropostale organizes in-store events to provide a memorable shopping experience for its customers. These events can include exclusive product launches, fashion shows, or meet-and-greet sessions with influencers, adding value to the overall customer journey.

To further improve brand image and increase customer loyalty, Aeropostale should consider the following recommendations:

  1. Brand Re-positioning: Conduct a thorough analysis of the target audience’s preferences and market trends to re-position the brand strategically. This could involve highlighting unique selling points, emphasizing quality and affordability, and showcasing Aeropostale’s commitment to sustainable and ethical practices.
  2. Differentiation through Unique Product Offerings: Develop innovative and exclusive product lines to differentiate Aeropostale from competitors and attract a wider customer base. This could involve collaborations with popular influencers or designers, providing limited-edition collections, or offering customized options to meet individual customer preferences.
  3. Skilled Sales Force: Invest in training and development programs for the sales team to enhance their product knowledge, customer service skills, and ability to create personalized shopping experiences. A knowledgeable and friendly sales force can significantly impact brand perception and customer satisfaction.

Example of Social Media Campaign:

Social Media PlatformCampaign DescriptionResults
FacebookEngaging video content showcasing the latest fashion trendsIncreased reach and engagement, driving website traffic
TwitterContests and giveaways to encourage user-generated contentHigher customer engagement, increased brand mentions
InstagramInfluencer collaborations to showcase Aeropostale’s products in real-life settingsImproved brand visibility and credibility among target audience
PinterestInspirational boards featuring outfit ideas and styling tipsIncrease in website traffic and conversion rate

Product and Place

Aeropostale is known for its wide range of fashion products, catering to the diverse tastes and preferences of its customers. One of the brand’s popular offerings is the fashion tunic, a versatile garment that combines style and comfort.

To ensure better control over its brand and products, Aeropostale follows an exclusive distribution strategy. The products are available only through Aeropostale stores located in leading shopping malls. This approach allows the brand to maintain a strong presence in key retail destinations, attracting a large customer base and enhancing its visibility.

Aeropostale’s Shopping Mall Presence

CityShopping Mall
New York CityRoosevelt Field Mall
Los AngelesThe Grove
MiamiAventura Mall
ChicagoWater Tower Place
HoustonGalleria Houston

By strategically positioning its stores in these prominent shopping malls, Aeropostale maximizes its exposure and leverages the high footfall to drive sales. This exclusive distribution approach ensures that customers have easy access to Aeropostale’s fashionable products while maintaining the brand’s reputation for quality and style.

Pricing and Budgeting

Aeropostale adopts a value pricing strategy, offering its products at competitive prices without heavy discounts. By setting reasonable prices, the brand maintains its commitment to providing customers with affordable fashion options that align with their budgets. This pricing strategy allows Aeropostale to create a perception of value and attract a wide range of customers.

In addition to value pricing, Aeropostale also implements seasonal discounts as part of its pricing and inventory management strategy. These discounts are strategically timed to clear old merchandise and make room for new arrivals. By offering seasonal promotions, Aeropostale maximizes its sales potential and ensures a fresh and updated product assortment for its customers.

When determining pricing strategies, Aeropostale carefully considers the benefits versus costs. The brand focuses on striking a balance between competitive pricing and profitability, ensuring that its pricing decisions align with its overall business objectives.

To support its marketing efforts, Aeropostale allocates a budget to various initiatives aimed at enhancing brand awareness and driving customer engagement. The brand prioritizes marketing channels such as collaborations with designers and print advertisements to reach its target audience effectively. By investing in strategic marketing activities, Aeropostale aims to amplify its brand message and expand its market reach.

Below is a summary of Aeropostale’s pricing and budgeting strategies:

  • Value pricing strategy to offer competitive prices without heavy discounts.
  • Seasonal discounts to clear old merchandise and make way for new arrivals.
  • Benefits versus costs analysis to ensure pricing decisions align with business objectives.
  • Allocation of marketing budget to various initiatives, including collaborations with designers and print advertisements.

The success of Aeropostale’s pricing and budgeting strategies lies in its ability to provide customers with affordable fashion options while maintaining profitability. By striking the right balance between pricing, promotions, and marketing investments, Aeropostale continues to attract and retain its target audience in a competitive retail landscape.


Aeropostale’s marketing success can be attributed to its commitment to continuous improvement. The brand has consistently strived to enhance its digital experience, recognizing the importance of providing a seamless online shopping journey for its customers. By partnering with Salesforce Commerce Cloud, Aeropostale has been able to leverage cutting-edge technology and custom-built integrations to create a revitalized digital platform.

In addition to its digital advancements, Aeropostale has successfully expanded its presence internationally through strategic licensing agreements. This move has allowed the brand to tap into new markets and gain exposure to a wider audience. By targeting young women and men aged 18-25 with value-priced, trendy fashion, Aeropostale has solidified its position as a go-to destination for its target demographic.

Aeropostale’s marketing strategies, including social media campaigns and printed media advertisements, have been instrumental in reinforcing its brand image and increasing customer loyalty. The brand’s focus on brand re-positioning, differentiation through unique product offerings, and a skilled sales force has further contributed to its marketing success.

Through its continuous improvement efforts, Aeropostale has achieved marketing success and established itself as a strong competitor in the retail landscape. By staying true to its mission of providing high-quality fashion at compelling prices, Aeropostale remains a trusted brand among its target audience, driving sales growth and maintaining a loyal customer base.


What is Aeropostale known for?

Aeropostale is known for offering high-quality fashion at compelling prices to young men and women.

What efforts has Aeropostale made to enhance its digital experience?

Aeropostale has partnered with Salesforce Commerce Cloud to build a revitalized digital experience that encompasses cutting-edge functionality, SEO optimizations, and custom-built integrations.

How did Aeropostale improve its online performance?

Aeropostale enlisted the help of LYONSCG to design a new website on the Salesforce Commerce Cloud platform, offering a seamless user experience.

When did Aeropostale launch its new site?

Aeropostale strategically timed the launch after Labor Day to be fully optimized for the upcoming holiday season.

How has Aeropostale expanded its reach beyond North America?

Aeropostale has expanded through international licensing, operating stores in multiple countries to tap into new markets and gain exposure to a wider audience.

Who is Aeropostale’s target audience?

Aeropostale targets young women and men aged 18-25 with medium disposable income and a preference for trendy, value-priced fashion.

What marketing strategies does Aeropostale employ?

Aeropostale employs social media campaigns (Facebook, Twitter, Instagram, Pinterest), printed media advertisements (Ahlan Magazine), and in-store events to improve brand image and increase customer loyalty.

What products does Aeropostale offer?

Aeropostale offers a range of fashion products, including the popular fashion tunic, exclusively sold through Aeropostale stores in leading shopping malls.

What pricing strategy does Aeropostale follow?

Aeropostale follows a value pricing strategy, offering its products at competitive prices without heavy discounts, implementing seasonal discounts to clear old merchandise.

How does Aeropostale allocate its marketing budget?

Aeropostale allocates a marketing budget to various marketing initiatives, including collaborations with designers and print advertisements.

How has Aeropostale achieved marketing success?

Aeropostale has achieved marketing success by continuously improving its digital experience, expanding internationally, targeting the right audience, and implementing effective marketing strategies.

About the author
Editorial Team