When it comes to VoIP service providers, 8×8 has long been recognized as a leader in the industry. However, the market is filled with strong competitors and alternatives that offer similar services and features. In this article, we will explore some of the top names in the VoIP service industry that businesses can consider as alternatives to 8×8.
Whether you’re looking for cost-effective pricing, global reach, or advanced features, these competitors provide viable options for businesses of all sizes. By evaluating their unique offerings, you can find a VoIP service provider that best suits your communication needs and budget.
CallHippo
CallHippo is quickly emerging as a preferred VoIP solution for businesses looking for reliable and efficient communication services. With its extensive global reach and cutting-edge technology, CallHippo offers a range of features that cater to the specific needs of today’s businesses.
One of the key advantages of CallHippo is its industry-leading call connection rates. This ensures crystal-clear audio quality and seamless communication, making it an ideal choice for businesses that heavily rely on phone calls for their operations.
CallHippo also stands out for its cost-effective pricing structure, providing businesses with affordable plans that offer excellent value for money. This makes it suitable for businesses of all sizes, from startups to large enterprises.
With a robust infrastructure, CallHippo guarantees 99.9% uptime, ensuring uninterrupted communication for businesses. Its zero jitter technology eliminates audio disruptions, providing a smooth and professional calling experience.
CallHippo offers in-depth integration with CRM and helpdesk systems, allowing businesses to streamline their communication and improve overall customer service. This integration ensures that all customer interactions are centralized, making it easier to track and manage customer relationships.
Another notable feature of CallHippo is its AI-enabled call routing, which intelligently directs calls to the most appropriate team members. This feature saves time and improves efficiency by ensuring calls are routed to the right person, reducing the need for call transfers or lengthy wait times.
Furthermore, CallHippo boasts zero latency, enabling real-time communication without any delays. This is crucial for businesses that require instant and efficient communication with their customers, partners, and team members.
In summary, CallHippo is an exceptional VoIP solution for businesses, offering extensive global reach, industry-leading call connection rates, competitive pricing, and a robust infrastructure. Its integration capabilities, AI-enabled call routing, and zero latency further enhance its appeal. Whether you’re a small startup or a large enterprise, CallHippo has the features and reliability you need for seamless communication.
RingCentral
RingCentral is a popular alternative to 8×8 and a leading VoIP service provider in the industry. With its extensive catalog of integrations with other business systems, RingCentral offers businesses seamless connectivity and enhanced productivity.
One of the standout features of RingCentral is its extensive set of integration options. Businesses can integrate RingCentral with their CRM, helpdesk, and other essential tools, allowing for streamlined communication and efficient workflows. Whether it’s Salesforce, Microsoft Teams, or Google Workspace, RingCentral has integrations to help businesses stay connected across different platforms.
In addition to its integration capabilities, RingCentral offers a range of features designed to meet the communication needs of modern businesses. With unlimited calling in the US and Canada, businesses can communicate freely without worrying about excessive costs. Each plan also includes auto-attendants, ensuring that calls are handled efficiently and professionally, while music on hold provides a pleasant experience for callers.
RingCentral also caters to the needs of businesses by offering desk phone rentals. This option allows businesses to have physical phone handsets in their office spaces, providing a familiar and reliable communication experience for employees and customers alike.
While RingCentral offers a comprehensive suite of features and integrations, it’s worth noting that the pricing may be higher compared to some other competitors in the market. However, many businesses find that the additional features and benefits offered by RingCentral make it a worthwhile investment.
With its extensive integrations, innovative features, and desk phone rental options, RingCentral presents a compelling choice for businesses in need of a reliable VoIP service provider. By utilizing RingCentral’s robust communication solutions, businesses can optimize their telecommunication infrastructure and enhance collaboration within their teams.
Nextiva
Nextiva is a strong alternative for teams using Microsoft products. As a leading VoIP service provider, Nextiva offers a range of features and integrations that cater to the needs of businesses utilizing Microsoft products for their communication and collaboration needs.
One of the standout features of Nextiva is its unlimited calling capability in the US and Canada, which ensures that businesses can maintain seamless communication with their clients and stakeholders without worrying about excessive call charges. This is particularly beneficial for organizations that have a high volume of calls with their domestic contacts.
Nextiva also has a renowned reputation for excellent customer service, which ensures that businesses using their VoIP services receive the necessary support and assistance when needed. Their responsive and knowledgeable support team is dedicated to resolving any technical issues promptly, ensuring minimal disruptions to the business’s communication infrastructure.
In addition to its core offerings, Nextiva provides a robust suite of features and integrations that enhance the efficiency and effectiveness of communication processes. This includes CRM integrations, enabling businesses to streamline and consolidate their customer data and interactions. Such integrations enable teams to access relevant customer information directly from their VoIP system, saving time and improving overall customer experience.
With Nextiva, businesses using Microsoft products can benefit from a reliable and feature-rich VoIP service that seamlessly integrates with their existing communication and collaboration tools. Whether it is unlimited calling, excellent customer service, or advanced integrations, Nextiva provides a comprehensive solution for organizations looking to enhance their communication capabilities.
Vonage Business
When it comes to domestic communication, Vonage Business stands out as a top choice among VoIP service providers. With their reliable and feature-rich solutions, businesses can enjoy seamless communication within the United States and Canada.
One of the key advantages of choosing Vonage Business is their unlimited calling feature, which allows businesses to make unlimited calls to the US and Canada without worrying about additional charges. This is especially beneficial for companies with a large volume of domestic calls.
Additionally, Vonage Business understands the importance of legacy phone features for businesses transitioning to a VoIP system. They provide a range of traditional phone features such as call forwarding, voicemail, caller ID, and more, ensuring a smooth transition without compromising essential functionalities.
Another advantage of Vonage Business is their flexibility in providing additional phone numbers. This allows businesses to have separate lines for different departments or specific purposes, improving organization and customer experience.
In summary, for businesses looking for a reliable VoIP service provider specializing in domestic communication, Vonage Business offers unlimited calling to the US and Canada, legacy phone features, and options for additional phone numbers. Their comprehensive solutions cater to the communication needs of businesses, ensuring a seamless and efficient communication experience.
Zoom Phone
When it comes to seamless internal communication within teams, Zoom Phone is a trusted VoIP service provider. In addition to high-quality voice calling, Zoom Phone offers a range of features that enhance collaboration and productivity.
One of the standout features of Zoom Phone is its video conferencing capability. With Zoom’s industry-leading video conferencing technology, teams can connect face-to-face, regardless of their geographical location. This not only facilitates better communication but also strengthens team bonds and fosters a sense of unity.
Furthermore, Zoom Phone also includes messaging functionality, allowing team members to send instant messages, share files, and collaborate in real-time. The messaging feature is particularly useful for quick discussions, sharing important updates, or providing feedback on a project.
To ensure that teams can enjoy a seamless and interruption-free experience, Zoom Phone boasts a robust infrastructure that provides excellent call quality and reliability. Whether it’s a one-on-one conversation or a conference call with multiple participants, Zoom Phone delivers crystal-clear audio and ensures seamless communication throughout the call.
In addition to its extensive features, Zoom Phone offers user-friendly interfaces across different devices, making it effortless for team members to access and utilize its capabilities. Whether it’s on a desktop computer, smartphone, or tablet, Zoom Phone provides a consistent and intuitive user experience, ensuring that teams can smoothly transition between devices without any disruptions.
With Zoom Phone’s commitment to seamless internal communication, teams can collaborate effortlessly, share ideas, and stay connected, no matter where their work may take them. If you’re looking for a reliable VoIP service provider that combines voice calling, video conferencing, and messaging into one seamless platform, Zoom Phone is an excellent choice.
Jive Communications
Jive Communications, now part of LogMeIn, is a leading VoIP service provider that offers a range of comprehensive communication solutions for businesses. One of the standout features of Jive Communications is its multi-digit extensions capability, which caters to businesses with complex phone systems.
With Jive Communications, businesses can set up and manage multi-digit extensions effortlessly. This feature allows for easy internal communication, streamlined call routing, and improved customer service. Whether your business has multiple departments or requires specific extension patterns, Jive Communications can accommodate your needs.
In addition to multi-digit extensions, Jive Communications offers a robust suite of features, including call analytics, call recording, voicemail-to-email, and more. Its cloud-based infrastructure ensures high call quality and reliability, enabling businesses to stay connected with their clients and teams.
With Jive Communications as your VoIP service provider, you can benefit from efficient and cost-effective communication solutions that enhance productivity and collaboration within your organization. Explore the possibilities of Jive Communications today and take your business communication to new heights.
Why Choose Jive Communications?
- Advanced multi-digit extensions feature for businesses with complex phone systems.
- Cloud-based infrastructure ensures reliability and high call quality.
- Comprehensive suite of features, including call analytics and voicemail-to-email.
- Streamlined internal communication and call routing.
- Improved customer service and collaboration within your organization.
Grasshopper
When it comes to business phone systems, Grasshopper provides a reliable and flexible VoIP solution. This VoIP service provider offers a range of features designed to meet the communication needs of businesses that require multi-digit extensions.
With Grasshopper, businesses can enjoy the convenience of having a professional phone system without the need for complex hardware installations. The service is cloud-based, allowing users to make and receive calls from anywhere using their existing devices.
Grasshopper offers seamless integration with mobile phones, enabling users to stay connected on the go. This feature is especially beneficial for businesses with remote teams or employees who frequently travel for work.
In addition to multi-digit extensions, Grasshopper provides voicemail transcription, call forwarding, business texting, and custom greetings. These features help businesses maintain professionalism and streamline their communication processes.
One of the notable advantages of Grasshopper is its competitive pricing structure. The company offers plans starting at a reasonable price point, making it an attractive option for businesses looking to optimize their communication systems without breaking the bank.
Whether it’s a small startup or a growing enterprise, Grasshopper is a reliable VoIP service provider that offers businesses the flexibility, features, and affordability they need to maintain effective communication within their organizations.
Conclusion
In conclusion, businesses seeking alternatives to 8×8 in the VoIP service industry have a range of top competitors to consider. Each company offers unique features and pricing options, allowing businesses to evaluate their specific needs and choose the provider that best fits their requirements and budget.
Comparing these top 8×8 alternatives enables businesses to make informed decisions and find the right VoIP service provider for their communication needs. Whether it’s CallHippo with its global reach and robust infrastructure, RingCentral with its extensive integrations, or Nextiva with its excellent customer service, businesses have a variety of options to explore.
Vonage Business is a top choice for domestic communication, while Zoom Phone provides seamless internal communication for teams. Jive Communications, now part of LogMeIn, is suitable for businesses with complex phone systems due to its multi-digit extensions feature. Grasshopper offers a range of features and cost-effective plans.
By carefully evaluating the features, pricing, and customer support of the available alternatives, businesses can confidently choose the VoIP service provider that best meets their specific needs, ensuring reliable and efficient communication in today’s competitive landscape.
